YOU’VE GOT QUESTIONS—WE MIGHT HAVE ANSWERS

Since we opened our doors in 2009 we consistently get asked the same type of questions. Keep reading to see what they are—and more importantly the answers below….

WHAT DOES IT COST?

Ahhh, it always comes down to money. If you have to ask….Well you know the rest.

Investing in a strong partner that helps further your business should have a clear path to a return on your investment. Test Monki takes this responsibility very seriously. We are transparent about our costs upfront or any type for project, from brand identity creation to website design to retainer agreements. It is vital to recognize that our expertise, combined with the amount of time spent on a project conducting research, crafting strategy, concepting, designing, developing, testing and measuring, is a worthwhile investment for your business with a tangible payback in the future when you let us work to the best of our abilities. It also isn’t free.

We understand that all budgets are not created equal, so we offer products and services to fit businesses of all sizes. Branding, website design, and other projects are customized and estimated based on each client’s or organization’s needs. Since all projects are unique, they’re based on hourly approximations, and vary from client to client. To give you a better idea of small business branding costs, you’ll need at least $10,000 to start the investment. Our hourly rates begin at $150. If math isn’t your forte that means we typically don’t enter into a relationship with a client without an approximate 50 hour investment of Test Monki time. Clear as mud, isn’t it?

Do You Know You Spelled Monki Wrong?

We did?!? Thanks for letting us know. Yes we know we spelled it wrong, but like most things we do, there was a strategic reason behind it (besides the domain not being available). To get a glimpse of our history and how we got started check out How It All Began.

I Love Your Other Clients Logo. Can I Have One Just Like It?

We are very flattered that you like our previous work but that would defeat the purpose of branding in the first place. Your brand should be unique to your business. We would be more than happy to build you a custom-fitted brand that will be uniquely your own. Until then, allow us to educate you further on What A Brand Is.

I’m Ready To Get Started. Now What?

Woohoo! Shoot us an email at monki@testmonki.com letting us know what kind of service(s) you’re interested in. We’ll be in touch within 48 hours.

Which Package Should I Choose?

Every business is different and has different needs. Not quite sure which features you absolutely need and where you can get the best bang for your buck? Give us a shout at monki@testmonki.com. We’re straight shooters. We’ll work with you to figure out the package that will meet your needs and gives you the best return on investment.

I'm Getting My PhD In Chemistry. Can I Come Intern With You Guys?

Thank you for your interest but, nope. Your skills kind of scare us. The most mixing we ever do is iced tea with lemon. However, we love collaborating with other creative people and vendors, so take a look and see if you’d like to Work With Us.

How Does Payment Work?

For brand identity packages, there is a $5,000 non-refundable deposit. We then prorate out the rest of your package price on a monthly basis. Naming projects require 100% of the cost upfront. For all printed projects, you’ll make a 50% down payment on the project to get the creative started. The remaining 50% is due upon project completion. All print is due before we release your print job to the printer. Our online invoicing system is easy and secure and we accept all major credit cards and checks.

DO YOU GUYS ACTUALLY TEST MONKEYS?

No. We do a lot of things here at Test Monki, but testing animals (monkeys or otherwise) is not one of them. To get a better idea of our capabilities see more of What We Do.

Can You Design Me A Campaign For $150?

No. We love our jobs—but we are also a for-profit business with bills to pay. Our expertise, combined with the time spent on a project conducting research, crafting strategy, designing, etc, isn’t free. After all, you can’t expect something of value for nothing. For more information on the dirty details, have a look at “What Does It Costs” above.

How Much Work Do I Have To Do Upfront Before My Project?

Every brand identity package includes 1.5 hour Brand Interview that we go through together and a Pinterest Inspiration Moodboard that you must complete by yourself before we move forward with your project.

Can I Upgrade or Downgrade My Package?

If you decide you want to downgrade your package before we begin, we can always update your invoice. Once we get started, we’ll have to complete the package that you’ve chosen or you can upgrade your package if the date is within ninety (90)days from when we started your package. Pro tip: We always add in extra value in the next-level package, so if you think you’re going to want more in the long run, it’s better to choose the larger package rather than adding a la carte items at the end.

“Content precedes design. Design in the absence of content is not design, it’s decoration.”

– Jeffrey Zeldman

WHAT DOES IT COST?

Ahhh, it always comes down to money. If you have to ask….Well you know the rest.

Investing in a strong partner that helps further your business should have a clear path to a return on your investment. Test Monki takes this responsibility very seriously. We are transparent about our costs upfront or any type for project, from brand identity creation to website design to retainer agreements. It is vital to recognize that our expertise, combined with the amount of time spent on a project conducting research, crafting strategy, concepting, designing, developing, testing and measuring, is a worthwhile investment for your business with a tangible payback in the future when you let us work to the best of our abilities. It also isn’t free.

We understand that all budgets are not created equal, so we offer products and services to fit businesses of all sizes. Branding, website design, and other projects are customized and estimated based on each client’s or organization’s needs. Since all projects are unique, they’re based on hourly approximations, and vary from client to client. To give you a better idea of small business branding costs, you’ll need at least $10,000 to start the investment. Our hourly rates begin at $150. If math isn’t your forte that means we typically don’t enter into a relationship with a client without an approximate 50 hour investment of Test Monki time. Clear as mud, isn’t it?

Do You Know You Spelled Monki Wrong?

We did?!? Thanks for letting us know. Yes we know we spelled it wrong, but like most things we do, there was a strategic reason behind it (besides the domain not being available). To get a glimpse of our history and how we got started check out How It All Began.

I Love Your Other Clients Logo. Can I Have One Just Like It?

We are very flattered that you like our previous work but that would defeat the purpose of branding in the first place. Your brand should be unique to your business. We would be more than happy to build you a custom-fitted brand that will be uniquely your own. Until then, allow us to educate you further on What A Brand Is.

I’m Ready To Get Started. Now What?

Woohoo! Shoot us an email at monki@testmonki.com letting us know what kind of service(s) you’re interested in. We’ll be in touch within 48 hours.

Which Package Should I Choose?

Every business is different and has different needs. Not quite sure which features you absolutely need and where you can get the best bang for your buck? Give us a shout at monki@testmonki.com. We’re straight shooters. We’ll work with you to figure out the package that will meet your needs and gives you the best return on investment.

I'm Getting My PhD In Chemistry. Can I Come Intern With You Guys?

Thank you for your interest but, nope. Your skills kind of scare us. The most mixing we ever do is iced tea with lemon. However, we love collaborating with other creative people and vendors, so take a look and see if you’d like to Work With Us.

How Does Payment Work?

For brand identity packages, there is a $5,000 non-refundable deposit. We then prorate out the rest of your package price on a monthly basis. Naming projects require 100% of the cost upfront. For all printed projects, you’ll make a 50% down payment on the project to get the creative started. The remaining 50% is due upon project completion. All print is due before we release your print job to the printer. Our online invoicing system is easy and secure and we accept all major credit cards and checks.

DO YOU GUYS ACTUALLY TEST MONKEYS?

No. We do a lot of things here at Test Monki, but testing animals (monkeys or otherwise) is not one of them. To get a better idea of our capabilities see more of What We Do.

Can You Design Me A Campaign For $150?

No. We love our jobs—but we are also a for-profit business with bills to pay. Our expertise, combined with the time spent on a project conducting research, crafting strategy, designing, etc, isn’t free. After all, you can’t expect something of value for nothing. For more information on the dirty details, have a look at “What Does It Costs” above.

How Much Work Do I Have To Do Upfront Before My Project?

Every brand identity package includes 1.5 hour Brand Interview that we go through together and a Pinterest Inspiration Moodboard that you must complete by yourself before we move forward with your project.

Can I Upgrade or Downgrade My Package?

If you decide you want to downgrade your package before we begin, we can always update your invoice. Once we get started, we’ll have to complete the package that you’ve chosen or you can upgrade your package if the date is within ninety (90)days from when we started your package. Pro tip: We always add in extra value in the next-level package, so if you think you’re going to want more in the long run, it’s better to choose the larger package rather than adding a la carte items at the end.

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